Privacy Policy

1. Introduction

FreshRevelation ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website invest-revelation.com or use our services.

By using our website or services, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Payment information (credit card details, billing address)
• Delivery preferences and dietary restrictions
• Account credentials (username, password)
• Communication preferences
• Feedback, reviews, and survey responses

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and location information
• Browser type and version
• Device information (operating system, device type)
• Website usage data (pages visited, time spent, click patterns)
• Referral source
• Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information about you from third parties, such as:

• Payment processors
• Delivery partners
• Social media platforms (if you connect your accounts)
• Marketing partners

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Provision

• Process and fulfill your orders
• Manage your account and subscription
• Coordinate delivery services
• Provide customer support
• Process payments and prevent fraud

3.2 Communication

• Send order confirmations and delivery updates
• Respond to your inquiries and requests
• Send newsletters and promotional content (with your consent)
• Notify you about service changes or updates

3.3 Improvement and Analytics

• Analyze website usage to improve our services
• Personalize your experience
• Conduct research and analytics
• Develop new products and features

3.4 Legal and Safety

• Comply with legal obligations
• Protect our rights and property
• Ensure the safety and security of our users
• Prevent fraud and abuse

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who assist us in operating our business, including:

• Payment processors
• Delivery and logistics partners
• Cloud storage and hosting providers
• Email marketing services
• Customer support platforms
• Analytics providers

4.2 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

4.4 Consent

We may share your information for other purposes with your explicit consent.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and provide personalized content.

5.1 Types of Cookies

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
• Preference Cookies: Remember your settings and preferences

5.2 Managing Cookies

You can control cookie preferences through our cookie consent banner or your browser settings. Note that disabling certain cookies may limit website functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6.1 Security Measures

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Secure payment processing

6.2 Data Breach Response

In the event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by applicable law.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7.1 Retention Periods

• Account Information: Retained while your account is active and for 7 years after closure
• Order History: Retained for 7 years for tax and legal purposes
• Marketing Communications: Until you unsubscribe or request deletion
• Website Analytics: Typically retained for 26 months

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

8.2 Correction and Update

• Correct inaccurate personal information
• Update your account information at any time

8.3 Deletion

• Request deletion of your personal information
• Delete your account (subject to legal retention requirements)

8.4 Restriction and Objection

• Restrict certain processing of your information
• Object to processing based on legitimate interests
• Opt out of marketing communications

8.5 Exercising Your Rights

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Certification schemes
• Binding corporate rules

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification (if you have subscribed to our communications)
• Displaying a prominent notice on our website

Your continued use of our services after the effective date of the updated Privacy Policy constitutes acceptance of the changes.

12. Provincial Privacy Laws

If you are a resident of certain Canadian provinces, you may have additional privacy rights under provincial legislation. Please contact us for more information about your specific rights.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

14. Complaint Process

If you believe that we have not complied with this Privacy Policy or applicable privacy laws, you may file a complaint with:

• Our Privacy Officer at [email protected]
• The Office of the Privacy Commissioner of Canada
• Your provincial privacy commissioner (if applicable)