FreshRevelation
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Terms of Service

Last updated: December 15, 2024

1. Acceptance of Terms

Welcome to FreshRevelation. These Terms of Service ("Terms") govern your use of our website invest-revelation.com and our services. By accessing or using our website or services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, please do not use our website or services.

2. About FreshRevelation

FreshRevelation Inc. ("FreshRevelation," "we," "us," or "our") is a Canadian corporation providing healthy food subscription services. Our principal place of business is located at:

1045 Bay Street, Suite 300
Toronto, ON M5S 3A5
Canada

3. Service Description

FreshRevelation provides subscription-based delivery of healthy foods, snacks, and meal components. Our services include:

  • Curated boxes of organic and healthy food products
  • Customizable meal plans and dietary options
  • Educational content about nutrition and healthy living
  • Customer support and guidance

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

4. Eligibility and Account Registration

4.1 Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our services. By using our services, you represent and warrant that you meet these requirements.

4.2 Account Registration

To use certain features of our services, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

5. Subscription Service

5.1 Subscription Plans

We offer various subscription plans with different delivery frequencies and contents. Plan details, pricing, and availability are subject to change with reasonable notice.

5.2 Billing and Payment

  • Subscription fees are charged automatically on a recurring basis
  • All prices are in Canadian dollars and include applicable taxes
  • You authorize us to charge your chosen payment method
  • You are responsible for keeping payment information current
  • Failed payments may result in service suspension

5.3 Delivery

  • We deliver within our service areas across Canada
  • Delivery dates are estimates and may vary due to circumstances beyond our control
  • You must provide accurate delivery information
  • Risk of loss transfers to you upon delivery
  • Special delivery instructions do not guarantee successful delivery

5.4 Subscription Changes and Cancellation

  • You may modify or cancel your subscription through your account
  • Changes must be made before the cutoff time for your next delivery
  • Cancellations take effect after the current billing cycle
  • We do not provide refunds for partial billing periods

6. Products and Availability

6.1 Product Information

We strive to provide accurate product descriptions, but we do not warrant that product descriptions or content are accurate, complete, reliable, current, or error-free.

6.2 Availability

Product availability may vary based on seasonal factors, supplier availability, and other circumstances. We reserve the right to substitute similar products when necessary.

6.3 Food Safety and Allergies

  • You are responsible for checking ingredient lists and allergen information
  • We cannot guarantee products are free from all allergens
  • Report any allergic reactions or food safety concerns immediately
  • Follow proper food storage and handling practices

7. Returns and Refunds

7.1 Damaged or Spoiled Products

If you receive damaged or spoiled products, contact us within 48 hours of delivery. We will provide a replacement or credit at our discretion.

7.2 Missing Items

Report missing items within 48 hours of delivery. We will investigate and provide appropriate remedies.

7.3 General Return Policy

Due to the perishable nature of our products, we generally do not accept returns unless products are defective or damaged upon delivery.

7.4 Refund Processing

Approved refunds will be processed to your original payment method within 5-10 business days.

8. Prohibited Uses

You may not use our services:

  • For any unlawful purpose or to violate any applicable laws
  • To transmit harmful or malicious code
  • To interfere with or disrupt our services or servers
  • To collect user information without consent
  • To impersonate others or provide false information
  • To engage in commercial activities without authorization
  • To violate intellectual property rights

9. Intellectual Property

9.1 Our Content

All content on our website, including text, graphics, logos, images, and software, is owned by FreshRevelation or our licensors and is protected by intellectual property laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.

9.3 User Content

By submitting content to us (reviews, feedback, etc.), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, and distribute such content.

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Disclaimers

11.1 Service Availability

Our services are provided "as is" and "as available." We do not guarantee uninterrupted or error-free service.

11.2 Health and Nutrition

Our products and content are not intended to diagnose, treat, cure, or prevent any disease. Consult healthcare professionals for dietary advice.

11.3 Third-Party Services

We may use third-party services for payment processing, delivery, and other functions. We are not responsible for third-party actions or failures.

12. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability to you will not exceed the amount you paid us in the 12 months preceding the claim
  • We are not liable for indirect, incidental, special, or consequential damages
  • We are not liable for delays or failures due to circumstances beyond our control
  • Some jurisdictions may not allow certain liability limitations

13. Indemnification

You agree to indemnify and hold FreshRevelation harmless from any claims, damages, losses, or expenses arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit to us

14. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, labor disputes, or supplier issues.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles. Any disputes will be resolved in the courts of Ontario, Canada.

16. Dispute Resolution

16.1 Informal Resolution

Before initiating formal proceedings, please contact us to attempt to resolve any disputes informally.

16.2 Binding Arbitration

If informal resolution fails, disputes may be resolved through binding arbitration in accordance with the rules of the ADR Institute of Canada.

16.3 Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions or collective proceedings.

17. Modifications to Terms

We may update these Terms from time to time. Material changes will be communicated through:

  • Email notification to registered users
  • Prominent notice on our website
  • Updated "last modified" date on this page

Continued use of our services after changes constitutes acceptance of the new Terms.

18. Termination

18.1 Termination by You

You may terminate your account at any time by canceling your subscription and closing your account.

18.2 Termination by Us

We may terminate your access to our services for violations of these Terms or for any other reason with reasonable notice.

18.3 Effect of Termination

Upon termination, your access to our services will cease, but certain provisions of these Terms will survive termination.

19. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and FreshRevelation regarding our services.

21. Contact Information

If you have questions about these Terms, please contact us:

FreshRevelation Inc.
1045 Bay Street, Suite 300
Toronto, ON M5S 3A5
Canada

Email: [email protected]
Phone: (416) 555-0123

Legal Inquiries: [email protected]

These Terms of Service are effective as of December 15, 2024.

FreshRevelation

Canada's premier healthy food subscription service, delivering nutrition and wellness to your doorstep.

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1045 Bay Street, Suite 300
Toronto, ON M5S 3A5

Phone: (416) 555-0123

Email: [email protected]

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